2.1.1
- 2024-02-14
- Feature: New Login Screen with tfa support
- Enhancement: Queue data handling improvements
- Enhancement: Pickup non-exisiting queue call shows information and removes the non existing call from queue callers list
- Enhancement: Warning dialoge if trying to pause / remove last available member from queue
- Enhancement: Waiting tone instead of normal ringtone on call waiting incoming call
- Enhancement: Clear searchbar after transfer with hotkey
- Enhancement: Style fixes
- Bugfix: Mark2dial clear clipboard after call
- Bugfix: AI Assistant available for all users (even users without devices)
- Bugfix: Calendar incorrectly marked current day on multiple days
- Bugfix: And much more
2.1.0
- 2024-01-18
- Feature: Epos Headset (Answer / Hangup)
- Feature: AI Assistant for all brands (Access required)
- Feature: Hubspot Integration
- Feature: Pipedrive Integration
- Enhancement: Chat Message edit and remove
- Bugfix: Play Ring Tone can now be disabled
- Bugfix: Taskbar quit now forces application to quit, even with minimized on closed activated
- Bugfix: Raise on incoming call when window is minimized fix
- Bugfix: Application quicker startup when using password login
2.0.9
- 2023-10-31
- Feature: Telefonist / Desktop Operator (Improvements in upcoming releases - Requires Licence + Access)
- Feature: Handled missed Queue calls
- Feature: AI Assistant added to Connect Brand
- Feature: Departments
- Enhancement: More user defined Keyboard Shortcuts
- Enhancement: Show both contact name and remote name in call information
- Enhancement: Improvement in list views for voicemails / recordings / call history
- Enhancement: Search for multiple things in Search bar, with space as delimiter
- Enhancement: Added Queue name to All Callers history
- Enhancement: Websocket improvements
- Enhancement: Webpreview in chat
- Enhancement: Salesforce Integration now works with both Contacts and Leads
- Bugfix: Salesforce Integration authenticates properly on startup
- Bugfix: Call selected number (mark2dial) now works properly on macOS
- Bugfix: Several crash fixes
- Other: OpenSSL upgraded to 3.0.x
- Other: Updated Code signing certificate
2.0.8
- 2023-06-08
- Feature: AI Assistant for Infinity brand (in chat, access required)
- Enhancement: Multiple automations is now handled
- Enhancement: Windows Titlebar follows windows theme
- Bugfix: Forced Profile now shows correct
- Bugfix: Some crash fixes for macOS
- Other: MacOS minimum requirement: 11
- Other: Qt Platform upgraded to 6.5.0
2.0.7
- 2023-03-07
- Feature: Call Travel on incoming calls
- Feature: Call Travel in Call History
- Information: Call Travel can be disabled in settings
- Enhancement: Freshdesk Integration now checks both number and mobile in Freshdesk
- Enhancement: Reconnect Improvements
- Enhancement: Infinity New Branding Colors
- Bugfix: Queue History browsing all queues didnt update properly
- Bugfix: Set Other users profile custom time did not show
- Bugfix: Dropdown improvements - now possible to click same button twice to expand/collapse
- Bugfix: Missed call popup did not show on busy
- Bugfix: Jabra Reconnect error made log file too big for application to start
2.0.6
- 2023-01-04
- Bugfix: New Voicemail Notification sound
2.0.5
- 2022-12-20
- IMPORTANT: IF MIC IS NOT ACCESSIBLE PLEASE SWITCH OFF AND ON IN WINDOWS MICROPHONE PRIVACY SETTINGS
- IMPORTANT: PLANTRONICS/POLY HUB MUST BE INSTALLED AND RUNNING FOR ANSWER BUTTONS ON POLY/PLT TO WORK
- IMPORTANT: THIS VERSION RUNS IN 64-bit
- Feature: Hotkeys Remake
- Feature: Freshdesk Integration
- Enhancement: Windows Titlebar with all windows shortkey commands
- Enhancement: Yealink support BH-models
- Enhancement: Performance improvements
- Enhancement: Embrava Busylight syncs with User status
- Bugfix: Random Bugfixes
2.0.4
- 2022-06-08
- Feature: Salesforce Integration
- Feature: Supportpal Integration
- Feature: Call setting Hide number
- Feature: Call setting Call waiting
- Enhancement: Queue Details improvement - Adjustable Agents/Callers
- Enhancement: Added show callers from all queues to a seperate view
- Enhancement: Set to date and time in profile selector instead of x amount of hours
- Enhancement: Invalid Credentials and Network error show different Errors on Login
- Enhancement: Added Warning triangle in taskbar icon in case of Connection Error
- Enhancement: Added Error popup if Microphone cant be accessed
- Enhancement: Added popup notification on missed call
- Enhancement: Yealink Headset WH66 Dialpad support
- Enhancement: Handle Recordings, Voicemails, Missed Calls read by other app
- Enhancement: Extended amount of characters visible in the Movable Call window
- Enhancement: External Queue Member visual improvement
- Enhancement: Adjusted Ring tone volume
- Enhancement: Adjusted Idle Notification time to 10 sec
- Enhancement: Added show callers from all queues as a seperate view
- Enhancement: Setting for callers from all queues to be shown per default
- Enhancement: Setting for callers from all queues to only show queues you are logged into
- Enhancement: Dynamic row content in Queue History
- Enhancement: Added option to Enable/Disable Windows scaling in Settings
- Enhancement: CFC Access should be handled correctly with User APP:CFC Permission
- Enhancement: Added more places you can mark text
- Enhancement: Websocket Reconnect improved
- Enhancement: Added popup to restart app as a dead end if reconnect doesnt work after 2 mins
- Enhancement: Simpler way of making attended transfer
- Enhancement: Create new chat can now also be done from chat tab (previously only from users tab)
- Enhancement: Added possibility to change profile on an already existing schedule in the calendar
- Enhancement: Removed possibility to edit a schedule that is synced from exchange
- Enhancement: Small visual improvements
- Bugfix: Highligt got stuck in left menu
- Bugfix: Call History events showed in the wrong tab before switching tabs
- Bugfix: Msiexec options such as disable_updater etc didnt work properly
- Bugfix: Didnt see the option to retake call after doing attended transfer on same call twice
2.0.3
- 2022-02-02
- Feature: Zendesk Integration
- Feature: Next Schedule in Contact List
- Enhancement: Design Change in Contact List
- Enhancement: Improved Yealink Headset Funcationality
- Enhancement: Date and Time Selector
- Enhancement: Confirmation Popups before deleting
- Enhancement: Extended Queue History with previous dates
- Enhancement: Voicemails, Recordings and Call History counter improvements
- Enhancement: Automation Improvements
- Enhancement: List yourself first in Queue Member add
- Enhancement: Design Change in Chat
- Enhancement: Background Images removed
- Enhancement: Improved Logging
- Enhancement: Light and Dark Mode improvements
- Bugfix: SSO Login Crash
- Bugfix: macOS Sound Devices Save properly
- Bugfix: Ringing sound Stuck after answered call
- Bugfix: Duplicating Call Flow Control
- Bugfix: DTMF Crash
- Other: Update Check interval increased to 60 sec
2.0.2
- 2021-09-22
- Yealink Headset Added
- Missing Answer button fix
- Jabra doesnt stop ringing fix
- Plantronics SDK Update
- Emojis in chat Added
- Chat improvements
- SSO/SAML support Added
- Calendar improvements
- Ringing Device improved
- Filter and Remove All functionality added for Call History, Recordings and Voicemail
- Added Skip time functionality to Media Player
- Fix for randomly missing Answer Button
- Selected Text color and Link Color changes
- Embrava: If .NET Runtime version < 5.x, we are now prompting the user to update
2.0.1
- 2021-05-11
- Expand or Collapse the right hand side of the app
- Press the Movable Call-window to expand it for more features
- Embrava Busy Light Supported (.NET 5 Runtime is needed)
- Calendar Timezone Fixes
- RET: now shows properly even if the Returned call is a Contact
- Extension number is now visible in Contact info
- Added 1 second delay to Mark2Dial
- And alot more fixes..
2.0.0
- 2021-03-05
- This is the first Stable version of Communicator V2. Changes in later versions will be shown above.